Digital profiling using algorithms and datasets is becoming more and more pervasive in every aspect of life. This accumulation of data and technological monitoring is increasingly focusing on people’s behaviour and activities in the workplace. This is called ‘affective computing’.
An incisive, state of the art examination of the use of “emotion AI” at work. It’s a remarkably revealing document, offering extraordinary insights into the danger of workplace surveillance powering affective manipulation.
Frank Pasquale Professor of Law at Cornell Tech University